Our Blog

September 27, 2019

Endless Ways to Use the Deskware Ticketing System

September 20, 2019

10 Ways to Build Customer Loyalty

It should come as no surprise that the benefits of keeping your existing customers happy...

September 16, 2019

Recapping Channel Partners Evolution 2019

Highlights from Deskware at CPE in Washington, D.C. ...

August 30, 2019

No Bot or Robots? 5 Pros & Cons of Using Chatbots

It’s time to wave goodbye – because the days of agent-only customer service are...

August 23, 2019

Understanding the Customer Service Gap Model

Do You Understand the Needs of Your Customers? ...