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Introduction to the Website Widget

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The website widget is a great way to extend Deskware to your customers through your website or other applications.  A widget will appear on your website and provide a way for customers to submit tickets directly to you.

To create the website widget:

  1. Click on Settings
  2. Click Widget under Features
  3. Click Edit to customize the color of the button, position of the widget and button label.
  4. Click Save
  5. Now that you have the widget customized, all you have to do is copy the widget code and place it on your website before the closing </head> tag.

Please contact Deskware Support at support@deskware.com if you require additional assistance.