How to configure a custom email address to create tickets in Deskware

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It is possible to setup a custom email address such as to create tickets in Deskware.  The setup is quite simple.

From your email server, create an email forward for your desired email address.  Using the example of, forward this email to  Replace companydomain with your tenant domain in Deskware.

Please contact Deskware Support at if you require additional assistance.